Exchanges on Physical Products

All products are final sale. Royal Columbian Hospital Foundation wants you to love your purchase. If you have an issue with a physical item you purchased from us, please contact us within 45 days for an exchange.

Requests for exchanges can be made by emailing shop@rchfoundation.com, or calling the Foundation office at 604.520.4438 during business hours, Mon – Fri, 8:30am–4:30pm. Someone from the Foundation will be in touch with you within 1–2 business days regarding your request.